Tag: customer support

Your Company’s Online Reputation – How To Respond To Customer Feedback

Your Company’s Online Reputation – How To Respond To Customer Feedback

Your company’s online reputation is very important. After all, that’s the public face of your business that you put forward, so it’s important that yo ...
How To Encourage Customers To Call First Before You Call

How To Encourage Customers To Call First Before You Call

Encouraging customers to call may seem like an outdated way to go forward with your business, but inbound calls from customers can have a lot of value ...
Landline Texting Is Here And It’s The Next Gen Customer Support

Landline Texting Is Here And It’s The Next Gen Customer Support

Pay careful attention now because this could mean you gaining an edge in the tough competition for customers online. We all know how social media has ...
Better Social Media Customer Service – Fails And Fixes [Infographic]

Better Social Media Customer Service – Fails And Fixes [Infographic]

Social media is becoming an ever more vital part for companies to stay in touch with their customers, fans and audience. We already know that if your ...
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