Tag: Customer Service

The First Commandment Of Business – Know Thy Customer

The First Commandment Of Business – Know Thy Customer

It takes a lot to run a business: commitment, money, time, and organization skills, to name just a few. But there’s if there’s one thing that is singu ...
7 Easy Ways To Significiantly Improve Your Customer Service

7 Easy Ways To Significiantly Improve Your Customer Service

Customer service is something that you know that you have to do. Without satisfying your customer, there is absolutely no way that you’re going to be ...
Better Social Media Customer Service – Fails And Fixes [Infographic]

Better Social Media Customer Service – Fails And Fixes [Infographic]

Social media is becoming an ever more vital part for companies to stay in touch with their customers, fans and audience. We already know that if your ...
How Social Media Customer Service Could Evolve By 2015 [Infographic]

How Social Media Customer Service Could Evolve By 2015 [Infographic]

As social media customer service continues to evolve, the debate over whether or not customer service belongs on social media in the first place goes ...
25 Customer Service Skills Every Company Should Require [Infographic]

25 Customer Service Skills Every Company Should Require [Infographic]

When was the last time you talked to a customer service rep who was friendly and helpful? There are people in customer service who pride themselves on ...
5 Customer Service Myths Worth Knowing About [Infographic]

5 Customer Service Myths Worth Knowing About [Infographic]

I have personally come across some really bad customer service in my life. I have also had really good experiences that are just beyond what you would ...
7 Ways To Provide Exceptional Online Customer Service [Infographic]

7 Ways To Provide Exceptional Online Customer Service [Infographic]

We all know that consumers want to deal with customer service issues online these days, but are brands able to keep up? According to recent research b ...
12 Hilariously Bizarre Yet Real Customer Service Queries [Infographic]

12 Hilariously Bizarre Yet Real Customer Service Queries [Infographic]

It's Friday, and most of us were ready to start our weekend yesterday, if you know what I mean. For most people, a perfect day is a day without proble ...
How Your Company Can Benefit More From Social Media [Infographic]

How Your Company Can Benefit More From Social Media [Infographic]

Social media for business is evolving at a very fast pace right now. It has always moved and developed quickly, but in the past it was just a matter o ...
Business Social Media: How To Setup A Solid Foundation [Infographic]

Business Social Media: How To Setup A Solid Foundation [Infographic]

If you have a new business and you're just getting everything setup in social media, you might be unsure about where to put your time and energy. Afte ...
Social Customer Service: Trading The Phone For Tweets [Infographic]

Social Customer Service: Trading The Phone For Tweets [Infographic]

There are some things our kids will never have any experience with like cassette tapes, floppy disks and what it feels like to dial a rotary telephone ...
What We Can All Learn From Buffer About Customer Service

What We Can All Learn From Buffer About Customer Service

The social tool, Buffer, is truly amazing at helping people with social media time management by sharing and scheduling content, which allows them to ...
How To Fix Negative Reviews & Your Online Reputation [Infographic]

How To Fix Negative Reviews & Your Online Reputation [Infographic]

Online reputation management is a hot topic these days. If you have a small business, you know that perception is reality, and having a good online re ...
10 Things You Can Learn From Your Customers [Infographic]

10 Things You Can Learn From Your Customers [Infographic]

Getting to know and understanding your customers will help give your business an edge against your competitors. You can learn a lot from your customer ...
Interview: X-Treme Geek – Where Being A Geek Is Big Business

Interview: X-Treme Geek – Where Being A Geek Is Big Business

Everyone who knows us here at Bit Rebels knows that we love to celebrate geeks, promote geeks and write about everything that has to do with being a g ...
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