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The 5 most annoying things about Google Wave

11/20/2009 | By Fernando Fonseca
The 5 most annoying things about Google Wave
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Google Wave is this amazing new way of communicating and collaborating online that Google tagged as the e-mail killer. Still on its preview  stage the  potential of Google Wave is huge and there are already many good examples on how you can get it to work to your advantage. Nevertheless Google could have  made a much better work on some of the base features that is offering to the (lucky) users of this preview. Please keep in mind that these are feautures that do not exist at the moment this post was written and might be implemented in the near future. Preview means that the service is in a pre-Beta stage; pre-Beta stage means that anything that can go wrong will go wrong sponsored by Mr. Murphy himself.

Here is a list of 5 things that users are finding really annoying. How do I know?  There is a  wave just for that.

  1. No undo: If you are planning to write a long text inside of a wave don’t! Write it  first on your word processor of  choice and then paste it inside the wave. There is no undo on the Wave universe and that can be very frustrating.
  2. Contacts Management: As I wrote before, Google Wave was tagged as the e-mail killer by Google itself. The same Google that recently announced, in a  User’s Group Meeting in London, that it would be making no integration of Gmail or any other mail client within Google Wave, something that makes perfect sense. So why oh why is it,  that to manage your Google Wave contacts you are taken to… your Gmail contacts? Add to this that anyone can add you to their contacts without your permission and that your googlewave.com account is the same as your gmail.com account and it smells… like spam attack.
  3. Dr. Wave: If you were invited directly by Google, to join the Google Wave preview,  the only contact you have when you login for the first time  is Dr. Wave. The fact that this contact never, i mean NEVER, interacts with you, no matter how many blips you send him is just frustrating. Communication tool anyone?
  4. Invites: At the Wave Helpdesk I have setup with other users to help newcomers to Google Wave,  I don’t know how many times we had to answer to this question: “When do I get to invite others?“. The short answer is: “No one knows”.  Google Wave’s team should communicate better what is going on regarding their invitation’s policy that, from what I have been observing, is more random than a lava lamp (and lava lamps are über random). They could perhaps put Dr. Wave communicating these kind of things? Just a thought.
  5. No error messages: You know that something is wrong, something that was working is not, the wave where you just wrote is gone forever, your navigation pane was occupying that space that is now blank. You know all of this and still you think YOU are the one doing something wrong. Why? Because there is no indication whatsoever that there was some kind of error. Things are either working or they aren’t.  I know, this is a preview but still, we are not talking of a preview of a product made by a startup. Google has accumulated over the years unimaginable amounts of data regarding usability and UI. Why they didn’t apply them to Google Wave  is something I don’t understand. What do you say, Dr. Wave? [Ah, right, you don't say anything to anyone]

What about you? What do you find most annoying on Google Wave? Leave your comment please.

More Articles By Fernando Fonseca

Author: Fernando Fonseca

Co-head of PublicSpaces, a company and netlabel based in Barcelona, Spain, Fernando is a serious Douglas Adams fan, cook, tech and gadget geek, strategist as well as an experimental musician. Lover of red wine , gin tonic, sushi, Monty Python and Karaoke, Fernando is involved in many new-media art related projects, (h)activism, and GoogleWave. Send him a tweet in klingon at @fjfonseca: you will make his day.


32 Comments

Andrea La Valleur

November 20th, 2009

Maybe Dr Wave will google himself and find this post : )

[Reply]

miguel

November 20th, 2009

2.
they are not gwave contacts
they are not gmail contacts

they are google contacts

[Reply]

Fernando Fonseca

November 20th, 2009

True Andrea ;-)

[Reply]

Fernando Fonseca

November 20th, 2009

@Miguel

I know what you mean but the point is that you can’t “kill” something when a important part of your system is running on that same system. Is like wanting to kill Microsoft and do the business plan for that on a freshly payed for Office 2007 license ;-)

[Reply]

farlakes

November 20th, 2009

wave me about it…

[Reply]

[...] the whole story here: Fernando Fonseca aggregated by [...]

Michael Guill

November 20th, 2009

For me, the most annoying things about Google Wave (at this point) are:

1. There’s no real moderation of posts, only edits/deletes (which show up anyway during playback)

2. It lacks the ability to move a post from one part of the wave to another (for example, a response was made out of place, and you would like for it to belong as a reply to another post.)

3. Seeing changes made by others in real time is extremely annoying. It also gives the users the idea that they can use the wave as a sort of chat area, which, after the fact looks nothing like a chat discussion. It’s confusing to later readers at best.

[Reply]

Sherra Scott ~ Virtual Assistant

November 21st, 2009

One of my biggest frustrations is that the typing on-screen doesn’t come even close to my actual typing speed. I type over 70 WPM and what shows up on the screen is “one-handed hunt & peck” speed at best.

[Reply]

andy

November 22nd, 2009

Hey everyone , I wanted to recommend you on a program I use with my students.
I tried all kinds of conferencing tools, and so far this was the easiest to use:
http://www.showdocument.com – Its Great for teaching and studying together online.
students can use it themselves to complete homework and projects from home.
- Andy

[Reply]

BandonRandon

November 23rd, 2009

My biggest annoyance is I feel so limited. I click on “settings” and get a “nope can’t don that.” I feel that almost every “cool” thing about wave I saw in the video has been disabled in preview. I also think I should be able to send an e-mail to “myuser@googlewave.com” and get it inside of wave. This would be the best way for them to integrate wave into more than what it is.

[Reply]

Geoff Jackson

November 23rd, 2009

“Google Wave is this ***amazing*** new way of communicating and collaborating online”

I don’t know who came up with the fact that it’s amazing… I don’t see what value it offers at all personally… Maybe that’s just me though.

[Reply]

miamiolivia Reply:

I totally agree with you, all Wave does is add yet another way to “put it all together”. Some of us have spent a lot of hours finding a way to get all of our email (who uses it anymore except advertisers), social media, music, friends all in one spot, why do I need Google Wave to do it for me and have to go thru the painful process (that I don’t have control over) do it for me.

[Reply]

@maistora Reply:

I had the same sentiment, but Wave fervent critic (and even more fervent advocate) Fernando has promised to open my eyes with

5 unique things that can ONLY be done with Wave and no other existing tool.

And he promised to show really meaningful and useful things, not techie gimmicks of the ’solution looking for a problem’ kind.

He started writing a post about them 3 days ago, so it must be a really profound and convincing article by now. Can’t wait to see it -

[Reply]

Fernando Fonseca

November 23rd, 2009

@Geoff: Please hit me up on Twitter with your Google Wave address and I will show you what is really amazing about it. Free ride ;-)

[Reply]

Geoff Jackson Reply:

sitemakersppc@gmail.com

zigojacko@clubnetuk.net

either of those my friend. thanks :)

[Reply]

Geoff Jackson Reply:

Don’t know what your Twitter handle is hence why posted here. Heh

[Reply]

Fernando Fonseca Reply:

Geoff, see that part right after the post where it says author? If you read it my Twitter handle is there ;-)

Hit me up at @fjfonseca :-)

Geoff Jackson Reply:

I’ve hit you up, heh.

Thanks :D

[Reply]

Scott Evans

November 23rd, 2009

I’ve to have not been impressed by all the “hype” once I got an invite, I have found that the WAVE for me is of no benefit. I can see where the project is trying to head, but its just not ready for main stream just yet!

Oh yeah! i agree with all points 1-5 ;-)

[Reply]

aboange

November 25th, 2009

mta.creative

November 25th, 2009

On day 2 of playing with Wave I actually put it to an intended use. Posted a Wave of some before & after photo retouches to have someone take a look at before I sent them off.

For all of the web/email/graphic/video/writing creatives out there, it will be a great way to work through drafts without dealing with 900 emails – comments all in the same place.

As soon as wave goes into public release, I’ll be trying to get my usual crowd of proofreaders and committees logged in & Waving/Blipping/whateverthe termis.

[Reply]

neekoid

November 27th, 2009

One word, two syllables.

Beta.

[Reply]

Fernando Fonseca Reply:

I have another one for you, and THE correct one:

One word, two syllables: preview.

Google Wave is on Preview stage not on Beta. Preview, if we stick with the greek alphabet is “alpha”, right before Beta.

Even so, with the experience that Google already they could have made a better job.

[Reply]

William

November 27th, 2009

Yeah… kinda like with Facebook, it scares me that nothing can be deleted. O_o

Deletion seems like a simple, human, concept. But I guess that’s one of the many drawbacks of “Web 2.0″.

[Reply]

@maistora

November 29th, 2009

Can someone (anyone) list 5 things possible on Wave that you CANNOT do using established familiar tools?

[Reply]

Fernando Fonseca Reply:

Thank you for the comment and idea: “5 things you can only do with Google Wave” post being written right now. Thanks!

[Reply]

@maistora Reply:

Best of luck, looking forward to see your list!

(Just make sure they are truly unique, can’t be done in any other way, and are meaningful and useful, not a solution looking for a problem.)

[Reply]

Fernando Fonseca Reply:

They will be truly unique, can’t be done in any other way, are meaningful and are already being used by several people and entities.
F

[...] web resources 1 Dec 2009 My recent post “The 5 most annoying things about Google Wave” generated some feedback and one reader made quite a interesting question: “Can [...]

Michael

December 5th, 2009

lay off a bit… it’s a PREVIEW!
It is like alpha code, and should be treated as such.
The hole point of this release is so Google gets constructive criticism from users and can therefore make the full release as good as possible.

[Reply]

Kathleen Elim

December 9th, 2009

I’m trying to figure out if I should be annoyed because I haven’t received an invite from Google or should I be happy.

[Reply]

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February 20th, 2010

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