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DESIGN | 2 Years Ago By Richard Darell

5 Things Designers Should Know When Dealing With Clients [Infographic]


As a web designer, developer and programmer, I have come across all kinds of clients throughout the years. You never know how a client will react to your work until the work has actually been started and sometimes completed. It’s always the same thing. It’s a known fact that you can create your most brilliant work, at least according to yourself, and the client wants something that someone else has instead. That’s when dealing with clients become an endeavor that even someone with the best of patience can’t stand.

It’s interesting that people tend to think that it’s a myth that designers have to deal with clients who impose sometimes insane deadlines, production procedures and constant distractions, changes and redesigns. Let me tell you, it is not a myth. The day this becomes a myth, I swear I will never end my job as a web designer, developer or a programmer. Not that I will now either, but it would flat out become a dream job if dealing with clients wasn’t sometimes so stressful.

If you, like me, tend to spend more time redoing stuff than actually getting stuff done, you know how monotonous it can be. When dealing with clients that “just don’t get it,” it’s always a strain until the very end. Don’t get me wrong, even though I have my plate full with Bit Rebels, dealing with clients on the side is still something that I sometimes find rewarding, from an experience point of view that is.

However, sometimes it can become just a little bit too much, and that’s when you start asking yourself why you’re doing it in the first place. I think it’s the same thing with every profession, just in a different way. If you’re looking to become a designer, I suggest you have a look at this infographic called 5 Things Every Designer Should Know When Dealing With Clients, presented by Basekit (design by Josuedric).

It could give you some insight into just how things sometimes are when working as a web designer. If you have the dedication, the inspiration and definitely the dream to become a designer then don’t let this scare you off. There are plenty of moments when you feel your profession is the best one you could have ever chosen. It’s still good to know what awaits you though, and that is what this infographic is all about. Maybe it will even give you a couple of helpful tips along the way.

Basekit’s Designer Guide To Dealing With Clients


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Karl J. Gephart

May 11th, 2013

I could write a book on this subject! One I hear too often is, “Aww, c’mon, it would only take you a few minutes to make that change for me.” That’s not the point. How long would it take the client to make that change? I don’t go into an auto shop and pull that line, because I know I don’t have the experience of knowledge and tools to fix my car in a timely manner.


Virginia Clarke

May 13th, 2013

Re: Rule #4 – the Rule of Three is incorrectly ….if a job is good and fast, it can’t be cheap; if it’s good and cheap, it can’t be fast; and most importantly, if it’s fast and cheap, it won’t be good….”nice” has nothing to do with design,,,,design is either effective – read “good” – or not.



May 13th, 2013

This graphic is so true it makes me both laugh and cry at the same time. I don’t know what’s worse, someone who ‘knows exactly what they want’ or ‘someone who has no idea what they want.’ :)


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