Search query: customer

How To Offer Great Customer Service Locally

How To Offer Great Customer Service Locally

Customer service is one of the most important parts of a successful business. Great products and great prices will never take you as far if you don’t ...
3 Powerful Ways To Meet Your Customers Where They Are

3 Powerful Ways To Meet Your Customers Where They Are

You might think you know what your customers want, but the reality is that they’re telling you what they want by the decisions they make and actions t ...
Blog Or Die – 6 Ways To Guarantee Customers Will Interact With Your Web Platform

Blog Or Die – 6 Ways To Guarantee Customers Will Interact With Your Web Platform

Social media has become one of the most all-pervasive symptoms of the extent to which we are engaging with technology in the 21st century. Web venture ...
The First Commandment Of Business – Know Thy Customer

The First Commandment Of Business – Know Thy Customer

It takes a lot to run a business: commitment, money, time, and organization skills, to name just a few. But there’s if there’s one thing that is singu ...
How Google AdWords And PPC Can Increase Your Customers

How Google AdWords And PPC Can Increase Your Customers

Whether you are looking to get your business off the ground or are looking to grow it further, you need a marketing tactic that is guaranteed to work. ...
7 Characteristics Of An Ideal Customer That Your Business Needs

7 Characteristics Of An Ideal Customer That Your Business Needs

When you are focused on growing your business, the last thing that you want is to have bad customers on your side. If you want to really grow, then yo ...
6 Reasons Why Customer Management Is So Important For Businesses

6 Reasons Why Customer Management Is So Important For Businesses

Customer relationship management is one of the most talked about aspects of running a business. How are you supposed to keep track of every single int ...
7 Easy Ways To Significiantly Improve Your Customer Service

7 Easy Ways To Significiantly Improve Your Customer Service

Customer service is something that you know that you have to do. Without satisfying your customer, there is absolutely no way that you’re going to be ...
What To Look For In A Customer Service Representative

What To Look For In A Customer Service Representative

In most cases, these are the only people at your company with which your customers will have contact. Which, for all intents and purposes, means they ...
Your Company’s Online Reputation – How To Respond To Customer Feedback

Your Company’s Online Reputation – How To Respond To Customer Feedback

Your company’s online reputation is very important. After all, that’s the public face of your business that you put forward, so it’s important that yo ...
How To Encourage Customers To Call First Before You Call

How To Encourage Customers To Call First Before You Call

Encouraging customers to call may seem like an outdated way to go forward with your business, but inbound calls from customers can have a lot of value ...
Landline Texting Is Here And It’s The Next Gen Customer Support

Landline Texting Is Here And It’s The Next Gen Customer Support

Pay careful attention now because this could mean you gaining an edge in the tough competition for customers online. We all know how social media has ...
Better Social Media Customer Service – Fails And Fixes [Infographic]

Better Social Media Customer Service – Fails And Fixes [Infographic]

Social media is becoming an ever more vital part for companies to stay in touch with their customers, fans and audience. We already know that if your ...
How Social Media Customer Service Could Evolve By 2015 [Infographic]

How Social Media Customer Service Could Evolve By 2015 [Infographic]

As social media customer service continues to evolve, the debate over whether or not customer service belongs on social media in the first place goes ...
25 Customer Service Skills Every Company Should Require [Infographic]

25 Customer Service Skills Every Company Should Require [Infographic]

When was the last time you talked to a customer service rep who was friendly and helpful? There are people in customer service who pride themselves on ...
5 Customer Service Myths Worth Knowing About [Infographic]

5 Customer Service Myths Worth Knowing About [Infographic]

I have personally come across some really bad customer service in my life. I have also had really good experiences that are just beyond what you would ...
What Customers Don’t Like About Brands In Social Media [Infographic]

What Customers Don’t Like About Brands In Social Media [Infographic]

We've all seen or heard about brands in social media taking unfortunate missteps. Whether it was an employee who was logged into the wrong account bef ...
7 Ways To Provide Exceptional Online Customer Service [Infographic]

7 Ways To Provide Exceptional Online Customer Service [Infographic]

We all know that consumers want to deal with customer service issues online these days, but are brands able to keep up? According to recent research b ...
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